Now that you know its uses let’s see how a chatbot in Facebook works. That way, for example, it can help you answer technical questions about your products or location, or you can configure it to promote an offer or link, amongst other possibilities. To obtain the maximum benefit of a chatbot in Facebook, it is fundamental that you determine what its primary objective will be. Catch doubtful clients by providing the answer they need at the right moment.Offer basic attention without the need to pay a person to fulfill that role.Configure programmed questions, according to your different commercial objectives.Ensure loyalty with your clients by immediately answering their doubts.Add useful functionality to your Fan Page (which represents a great reason to follow you on Facebook).Answer their doubts at any time of the day.Provide personalized attention to your clients in real-time.Advantages of creating a chatbot on Facebook for your business Let’s see the benefits that having your own chatbot can provide to your business. To work, a chatbot in Facebook must integrate with the Messenger chat application, and operate from there. This way, it is possible to configure it to answer the public, according to the profile and exact needs of each business. So, a chatbot in Facebook is an artificial intelligence program, capable of “conversing” with people, respond particular questions, and automatically provide suggestions. The word chatbot is composed of two parts: “chat,” that means to converse, and “bot,” that comes from a robot. In its eagerness to provide more tools to businesses, Facebook has recently incorporated a new functionality: the possibility to implement chatbots in Messenger to respond frequent questions from the clients and satisfy exact needs. What is it and what is a chatbot on Facebook helpful for? Excellent! Well now, would you like to go a step further and ensure loyalty your clients with a customer service online 24/7? For that, you need a chatbot on Facebook! Here, we will tell you what it is and how you can create one step-by-step. In May, Google launched a service it calls "Duet AI for Workspace," where generative AI features have been integrated into Google Docs, Sheets, Gmail, and other preexisting products that the company says can boost creativity and productivity.Surely your business counts with a Facebook page to provide information to the public. Since the disastrous demo, Google has announced a slate of new AI products. In turn, Google employees called the Bard's launch "rushed" and "botched," and even John Hennessy, the chairman of Google's parent company, Alphabet, said that the chatbot wasn't "really ready for a product yet." In March, Google released its own AI chatbot, which it calls Bard, to select users, though its initial demonstration in February was seen as a flop after Bard gave an inaccurate answer to a question about the James Webb Space Telescope. As of December, the CEO, per the Times, redirected numerous groups in the company to refocus their efforts on addressing the threat that ChatGPT poses to its search engine business. Since then, Pichai has been ramping up Google's efforts to launch its own generative AI tools. Account icon An icon in the shape of a person's head and shoulders.
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